Promontory Swimwear

Returns

We understand swimwear can be about personal fit so we offer either exchange or return item (s). Please make sure your item is returned new, unused, and with all original tags attached including protective hygiene seal. You have 14 days from the date you receive your order to exchange or return your item(s).

We ask you to please do the following to ensure your exchange or return is successful.

  1. Simply fill out return form enclosed in your order.
  2. Enclose your swimsuit with its original packaging and returns form inside.
  3. Secure your package with tap.
  4. Ship the return with a carrier of your choice. To ensure your return gets to us safely we recommend sending via a tractable and insured method so that the carrier will be held responsible in the case of loss or theft.
  5. Please send your package to:

USA/Other Returns

Promontory Returns
85 Avenue A, Suit 3D
New York, NY, 10009

Australian Returns

Promontory Returns
24 Clonmore Street
Beaumaris VIC 3193
Australia

Please feel free to contact customercare@promontoryswimwear.com if you have any further questions.

Exchange

Purchased items are exchangeable only in a different size or colour to which item you purchased. This is depended on stock availability.

Please contact customercare@promontoryswimwear.com you wish to make an exchange. If you choose to exchange for an alternative style or item, simply return your item and purchase your desired style at promonotryswimwear.com.